Paws and claws country club, Merritt Island, Brevard County
101 N Plumosa St, Merritt Island, FL 32953
321-454-4499
MOLLY (RIP)
News 6 WKMG
March 2, 2016
https://www.facebook.com/news6/videos/10153931421512210/?fref=nf
TONIGHT AT 11: A local family claims they left their dog at a boarding facility to go on vacation—and when they got back—she was dead.
Erik Sandoval - News 6 investigates how it happened and confronts the owner of the facility.
Yelp
Well, I might have liked them if they were honest with me about the fact that they clipped my pup's nails too short down to the quick, and so i let her run around my tennis courts and she bled bad, and i had to take her to pet emergency to make sure she was OK. The vet said they cut her nail too short and should have told us so we would have kept her in until it healed. That was a very expensive grooming since it cost me over 100 dollars for the pet emergency. It was after hours. Sorry to give a bad review.
These people are untrustworthy. I would NEVER bring my dog back there to be groomed, let alone for boarding. They should be shut down. Conditions are awful!
My parents have boarded heir dogs with this company many times. My mom complains every time that she takes bedding and the bedding is never used. We just came home from a week long break and the food she left for the dogs was never touched. My brother left his dogs as well (larger dogs) and the food they left for their dogs was never touched. My mother's dogs came back filthy after having been groomed just before she dropped them off. I'm advising her and my brother to find another boarding service, but she's afraid to leave them with any boarders at all in the future.
Ang R. Merritt Island, FL, 10/7/2014
Walked in today to ask about grooming services. Staff looked clueless and uninterested in my questions while they searched Google. Walked out. Do not go here!!!
Ray N. Cape Canaveral, FL, 6/7/2013
I love this place! They take care of my puppy like their own! Good place for your furry friend! And 10 bucks a day you can't beat that!
We boarded our dogs here, but would never use them again. Smelly, unclean, disorganized, no paperwork completed. Dogs are allowed to intermingle with others without bring monitored. It seems unsafe for the pets. Worst boarding experience by far in five years.
Comment from KJ S. of Paws & Claws On The Grove
4/8/2013 Thank you for your review. At Paws and Claws our floors are cleaned 3 - 4 times daily as well as spot cleaned for pet bathroom accidents. Dogs are required to have their shot records, wellness records and instructions from their vet for special medical needs or they will not be accepted in our establishment for any services.
We have 3 to 4 staff members here at all times to monitor the dogs. Dog's behavior and Dog Parents are interviewed and observed so that we know how the animals get along with other pets and people before they are socialized with the other pets. If the animal is antisocial or has behavioral issues, we have individual pet suite rooms that they are separated to and cared for on a more individual basis. Your pets were separated from the others at your request.
At Paws and Claws we have never had a pet injury and all pets are treated as if they are our own. We are monitored regularly by The Health Department and Environmental Department and always receive a very high rating. We encourage our Pet Parents to please bring up any concerns or issues on site so we may address them immediately. I apologize that you did not have a good experience. Our #1 priority are the pets and our pet parents that we are so fortunate to care for.
Carolyn Sonnamaker
Customer Care
Paws and Claws On The Grove
PETITION: Shut Down Abusive Boarding Facility/Puppymill
https://www.change.org/p/florida-state-house-shut-down-abusive-boarding-facility-puppymill
Kellie Jo Strabley AKA Kj Strabley is the owner of Paws & Claws Country Club & Resort or also known as Paws and Claws for doggy daycare/boarding/
and grooming. She needs to be stopped from harming all these innocent animals!! Not just boarding dogs are injured there its grooming dogs to!
And there are pictures to prove it! KJ is also a puppy-mill!! She has 2-3 litters a month and she sells the dog as a certain breed but its actually a
different one. If these puppies do not sell by certain age she dumps them off in a field or poisons them!. If they are hurt she leaves them there
to rot and suffer with no medical attention! if you go to the link there is a news story on a dog named Molly that was boarding there while the
owners were out of town but Molly was mauled to death by 7 other dogs! But Kj lied about it and said Molly died in her sleep!! And Kj had
her cremated without the owners consent just to cover up her lies!! There are so many other stories and everyone is coming forward
cause they cant take hearing all the stories anymore! Kj threatens owners of the dogs she has hurt so they cant do anything so she keeps
getting away with it!! Enough is Enough!!
Can provide pictures, names, and info to help make this process happen!
http://www.clickorlando.com/news/investigators/family-my-dog-died-at-boarding-facility
